Who will visit?

Our staff have been chosen to provide the quality of service we feel is required. We have fairly stringent guidelines to ensure that all staff including managers are properly vetted. Client details can be kept on our computer system to be used in the future when care is required. All staff are trained in equality and diversity, we have all ages over the age of 18 of care assistants who bring with them a wealth of experiences, interests and abilities.

Staff should be smartly presented, professional and friendly, anything less is unacceptable.

Training is completed through a recognised standard and should compliment the needs of each individual. Because we look after such a wide range of different needs, we often train staff to meet individual requirements, especially if specialised equipment is used to complete the duties.

It is the attitude of those around us that leaves a lasting impression and often its attitude that can be the benchmark of a successful service.

On your initial free no obligation assessment one of our staff will meet you at a time convenient to you in your own home if you decide to continue and use our services you will be visited again to devise your personalised care plan.